Intralink delivers solutions that help organizations manage their information effectively, efficiently, and securely. We enable clients to maximize the value of their IS&IM investments through the integration of leading practices and frameworks, including COBIT, NIST, ITIL, ITAF, COSO, CSOX, and ISO, supported by proven project management processes (PMBOK, PRINCE2) and delivery methodologies such as Waterfall, Agile, Kanban, and Scrum.

Our core value is exceptional customer service, achieved through excellence in execution and a seamless transition of IT solutions into operations.

Founded in 1999, Intralink provides strategic IT solutions, information management services, and IS audit assurance across Canada. Our current portfolio focuses on the governance of enterprise IT, underpinned by best-practice frameworks in cybersecurity, risk, and information systems controls, with a strong track record in bespoke operational integration and software development.

IT Enterprise Governance (GEIT) ensures the effective and efficient use of IT to help organizations achieve their objectives, as defined by ISACA. It enables operational efficiency, innovation, and continuous improvement.

Effective GRC requires integrating best practices into practical, fit-for-purpose solutions. Strong governance, risk, and compliance programs must be embedded within an organization’s IT and enterprise architecture, providing flexibility, reducing operational risk, and establishing a solid foundation for a sustainable service improvement roadmap.

Click to contact us about our bespoke solution offerings.

According to the Cybersecurity and Infrastructure Security Agency (CISA), cybersecurity is the practice of protecting networks, devices, and data from unauthorized access or criminal use, while ensuring the confidentiality, integrity, and availability of information.

Intralink applies the NIST Cybersecurity Framework (CSF) to align cybersecurity activities with business drivers and integrate cyber risk into enterprise risk management. The Framework provides a common structure that brings together globally recognized standards, guidelines, and leading practices to support effective and adaptable cybersecurity programs.

Our lifecycle approach begins with a current-state business assessment and requirements gathering, followed by initial scoping, planning, and the design of a future state aligned with business strategy. It includes scope management and solution design; procurement or development; testing; configuration and defect management; deployment and operationalization; and the establishment of an annual Continual Service Improvement (CSI) lifecycle.

Framework Development & Integration

• Governance, Risk, Compliance, and Cybersecurity
• Cybersecurity: COBIT and NIST framework development, integration, and control

Applications

• Custom software development and COTS solutions
• Office productivity suites

Web & Mobile

• Domain hosting
• VoIP and hosted PBX
• Web and mobile application development and solutions

Infrastructure

• Network connectivity (capacity, bandwidth, and management)
• Server management (on-premises, cloud, virtualized, and resource allocation)
• Data centre services and security

With over two decades of service to Canada’s national IT community, Intralink has evolved by integrating best practices into business solutions. This commitment to expert execution ensures clients’ digital requirements are met comprehensively and professionally. To support our clients effectively, Intralink maintains leading professional designations in enterprise governance (CGEIT), project management (PMP & PRINCE2), risk management (CRISC), and holds the national Certified Management Consultant (CMC) credential through the Canadian Association of Management Consultants (CAMC). 

Intralink Solutions Inc. became an Enterprise partner in 2002. Between 2002 and 2008, Intralink directed and managed the setup and implementation of three discrete data centers and 527 corporate branch locations across Canada, Australia, and England.

Following this, Intralink led the rollout of a $100 million Government of Alberta (GoA) Desktop and Worksite Transition Program, including a hardware refresh across 42 Capital Health locations (now Alberta Health Services [AHS]) and the deployment of 1,200 systems and printers. In 2010, Intralink partnered with AHS to help create the new Provincial IT Governance and Risk Framework.

From a software development perspective, Intralink served as lead project manager for ReCapp, a custom enterprise software solution for Alberta Infrastructure (AI) and Alberta Transportation (AT), followed by the data centre migration for ATCO I-TEK (now WIPRO) to the PIVOT data center.

Between 2014 and 2019, Intralink played a pivotal role with the Edmonton Police Service (EPS), contributing to the creation of Alberta’s IT governance and risk framework. During 2020–2021, amid the COVID-19 pandemic, Intralink managed part-time contracts with the Alberta Teachers’ Association, Alberta Blue Cross, Vancouver Fraser Port Authority, and Aurora Cannabis.

Currently, Intralink is engaged with the Digital Research Alliance of Canada, providing design, implementation, and monitoring of IT governance, risk, compliance, and cybersecurity frameworks across 38 Canadian research institutions.